Commentary

From Port to Porch: Team NS Powers Peak Season 2025

While the world winds down for the holidays, Team NS gears up to deliver them. The six weeks of Peak Season—from Thanksgiving to Christmas—is our championship stretch.

During the True Blue gala on Nov. 14, Herbert Smith (left), NS Regional Vice President of Government Relations, awarded a grant to the Chicago Police Foundation. Standing next to Smith are CPD Superintendent Larry Snelling and Chicago Police Foundation Chairman Rick Simon. (Caption and Photograph Courtesy of NS)

Class I Briefs: NS, CSX, BNSF, UP

Norfolk Southern (NS) delivers a $100,000 grant to the Chicago Police Foundation and rolls out a new collection of holiday merchandise. Also, CSX celebrates its Rocky Mount terminal in North Carolina; the BNSF-served NEW Cooperative expands its Osceola, Iowa, location; and Union Pacific (UP) uses point protection technology to boost visibility for locomotive crews.

(Screen Grab of Letter Entered by the STB Into Public Record)

64 Industry Organizations to the STB: ‘Proceed With Great Care’

A Nov. 24 letter to the Surface Transportation Board co-authored by 64 U.S. trade associations, chambers, and businesses—from the chemical and agribusiness sectors to the automotive dealer, plastics, building, vinyl, and pet

(Courtesy of Willie D. Mills)

WIR Conference 2025: Connecting, Inspiring, Innovating

Railway Age and Railway Track & Structures on Oct. 15-16 hosted the third-annual in-person Women in Rail Conference with a packed lineup of influential women and their allies, who shared experiences, celebrated achievements, and discussed the future

Commentary

Why a Unified Rail Network Makes Sense

The U.S. transportation system is being pushed beyond the limits of what it was built to handle. Freight volumes continue climbing, supply chains are more time-sensitive, and our roads — long the

Nebraska, West Virginia, Georgia GOP AGs Support UP+NS

Shortly after nine Republican state attorneys general wrote to the Surface Transportation Board expressing serious concerns about the proposed Union Pacific-Norfolk Southern merger, three counterparts, also Republicans—Mike Hilgers, Nebraska; J.B. McCuskey, West

UP’s Makerov Earns AAR Environmental Excellence Award

The Association of American Railroads (AAR) recently recognized Union Pacific’s (UP) Mike Makerov with its 2025 Environmental Excellence Award for his contributions to “environmental stewardship and sustainability across the freight rail industry.” CN’s Kari Harris, CSX’s Brian Booth, and Norfolk Southern’s (NS) Terri Allen were also honored as nominees.

CSX earlier this month participated in a ribbon-cutting ceremony for customer Saint Paul Commodities’ $2.33 million blending plant in Selma, N.C. (Screen Grab From CSX Video)

Class I Briefs: CSX, BNSF, NS, UP

CSX and BNSF celebrate the advancement of separate industrial-development projects in North Carolina and Arkansas, respectively. Also, Norfolk Southern (NS) supports Habitat for Humanity and Children’s of Alabama; and Union Pacific’s (UP) Roseville Terminal in California marks a safety milestone.

(Courtesy of NS)
Commentary

NS: Turning Customer Insights Into Better Customer Service

Each year, Norfolk Southern (NS) conducts a comprehensive customer survey to gauge service performance and identify opportunities for improvement. In 2025, we achieved a world-class response rate of 42%, with 404 customers

(Courtesy of STB)

ASLRRA to Participate in STB Review of Proposed UP-NS Merger

The American Short Line and Regional Railroad Association (ASLRRA) has filed a notice of intent to participate in the Surface Transportation Board’s (STB) review of the forthcoming Union Pacific-Norfolk Southern application seeking

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