Commentary

From Port to Porch: Team NS Powers Peak Season 2025

While the world winds down for the holidays, Team NS gears up to deliver them. The six weeks of Peak Season—from Thanksgiving to Christmas—is our championship stretch.

(Courtesy of Willie D. Mills)

WIR Conference 2025: Connecting, Inspiring, Innovating

Railway Age and Railway Track & Structures on Oct. 15-16 hosted the third-annual in-person Women in Rail Conference with a packed lineup of influential women and their allies, who shared experiences, celebrated achievements, and discussed the future

Commentary

Cicero Intermodal Expansion Delivers Capacity, Sustainability and Customer Value

In the heart of the Windy City, BNSF’s Cicero Intermodal Facility underwent a transformation that’s as strategic as it is sustainable. With the final phase of a multi-year expansion nearing completion, the project is already delivering on its promise: increased

(Courtesy of NS)
Commentary

NS: Turning Customer Insights Into Better Customer Service

Each year, Norfolk Southern (NS) conducts a comprehensive customer survey to gauge service performance and identify opportunities for improvement. In 2025, we achieved a world-class response rate of 42%, with 404 customers

Commentary

Ensuring Quality Across the Industry: An Interview with the QAC Chair and Vice Chair

After a year of significant transitions, quality assurance (QA) across railway suppliers’ products and services are more important than ever. Guidance and service offerings that can assist the industry are critical for moving rail forward towards innovation, safety, and reliability.

SERTC Sets 2026 Agenda

MxV Rail’s Security and Emergency Response Training Center (SERTC) has set its 2026 lineup of specialist-level and advanced courses “designed to train first responders in all manners of surface transportation hazards and

(Shutterstock/Amorn Suriyan)

2025 WOMEN IN RAIL: Paving the Way for the Next Generation (Part 2 of 2)

RAILWAY AGE, NOVEMBER 2025 ISSUE: Railway Age is celebrating nine years of recognizing women in the freight, passenger, government, and supply sectors. These trail blazers are not only excelling at leadership and community service but also driving the industry forward. This year, 25 railroaders earned the publication’s Women in Rail award.

(Shutterstock/Amorn Suriyan)

2025 WOMEN IN RAIL: Paving the Way for the Next Generation (Part 1 of 2)

RAILWAY AGE, NOVEMBER 2025 ISSUE: Railway Age is celebrating nine years of recognizing women in the freight, passenger, government, and supply sectors. These trail blazers are not only excelling at leadership and community service but also driving the industry forward. This year, 25 railroaders earned the publication’s Women in Rail award.

e-Book AssetWise

e-Book: A Smarter Way to Optimize Asset Performance through Digital Innovation

Address today’s rail and transit challenges with intelligent modern solutions. Unlock detailed insights to enhance asset operations, enabling confident decision-making and ensuring safety and reliability. Discover how AssetWise can help optimize asset

Commentary

Save the Date—March 10, 2026

FROM THE EDITOR, RAILWAY AGE NOVEMBER 2025 ISSUE: At this writing in late October, we are nearly five months out from our annual Next-Generation Freight Rail (“NGFR”) Conference, slated for March 10,

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