Rail Runner launches rider text alerts
Written by William C. Vantuono, Editor-in-ChiefRiders on New Mexico’s Rail Runner Express trains can sign up for text alerts about significant delays, the Mid-Region County of Governments said Monday.
The messages will only cover delays estimated at 10 minutes or more and come with the warning that late trains can make up time en route. Major delays and cancellations may be sent as detailed voice messages, according to MRCOG.
Messages will be sent during Rail Runner’s customer service hours of 6 a.m.-to-9 p.m. weekdays, 8 a.m.-to-8 p.m. Saturday, and 9 a.m.-to-8 p.m. Sunday.
Depending on the customers’ cell or pager plan they may incur a per-message fee, MRCOG said.