MBCR appoints new general manager

Massachusetts Bay Commuter Railroad Co. Tuesday announced the appointment of Hugh J. Kiley, Jr. as the company’s new general manager. Kiley succeeds Donald L. Saunders, who has been MBCR’s acting general manager since last March.

Kiley will oversee MBCR’s day-to-day operations and manage the strategic direction for the company, which provides service to more than 140,000 daily passengers who ride the Massachusetts Bay Transportation Authority (MBTA) regional rail system.

Prior to his appointment, Kiley served as assistant vice president-Operations at Norfolk Southern.

“Hugh brings forty years of railroad experience to MBCR and has coordinated service delivery at all levels of the industry, including commuter and intercity passenger service,” said James F. O’Leary, chairman ofthe MBCR Board of Directors. “Hugh will continue to build upon the company’s record of providing safe, reliable service and delivering superior customer service in Massachusetts.”

“MBCR has an impressive track record of service delivery, continual train performance improvement, and safety in its operation,” said Kiley. “I look forward to working with the leadership team and our diverse workforce to improve service even further in Greater Boston.”