While the world winds down for the holidays, Team NS gears up to deliver them. The six weeks of Peak Season—from Thanksgiving to Christmas—is our championship stretch.
Each year, Norfolk Southern (NS) conducts a comprehensive customer survey to gauge service performance and identify opportunities for improvement. In 2025, we achieved a world-class response rate of 42%, with 404 customers
Jacob Elium, VP of Financial Planning and Analysis, didn’t just choose a career in railroading; he followed a path carved decades earlier by his grandfather, Robert “Bob” Elium. His grandfather’s career was one of determination, pride, and decades of hands-on experience.
Norfolk Southern is once again making history more accessible. Thanks to a $500,000 contribution from NS, the Atlanta History Center and the Georgia Historical Society have completed a landmark archival exchange—preserving Georgia’s
At Norfolk Southern’s Juniata Locomotive Shop in Altoona, PA., history and innovation came together to mark a major achievement: our 1,000th DC-to-AC locomotive conversion.
At Norfolk Southern (NS), railroading runs deep. It often spans generations of the same family. Across our network, you’ll find parents, children, grandchildren, and more who have all proudly called themselves railroaders,
Norfolk Southern’s (NS) shoreline restoration at Lamberts Point is protecting the land from further erosion, while producing environmental benefits so large the work just set a record in the state of Virginia. What’s the
As NOAA forecasts an above-normal 2025 Atlantic hurricane season, with up to 10 hurricanes and several major storms, Norfolk Southern is putting preparedness into action. Severe storms can cause serious disruption for businesses, communities,
In today’s logistics landscape, supply chain flexibility is critical. Businesses must navigate shifting market demands, infrastructure challenges, and economic fluctuations while keeping transportation costs in check. Norfolk Southern transloading solutions seamlessly connect rail and truck, helping shippers move freight more efficiently.
When you’re carrying the world’s freight, it can be hard to change direction. It’s a challenge that every railroad and railroad customer faces. But rail is an industry that’s known for doing the impossible: learning from mistakes, adapting to become smarter, and evolving to do a big job even better.
