CSX 3Q17 earnings call: “Back to where it was, and better”

At CSX’s third-quarter 2017 earnings call, President and CEO E. Hunter Harrison acknowledged the railroad’s recent service problems, but insisted that CSX has recovered and is in better shape operationally than when he came on board earlier this year.

“I’ve been in this business a long time, and this company is back to where it was,” Harrison told Wall Street analysts. “It’s back to where it was, and it’s better. And it’s climbing. I see those issues, generally speaking, behind us, which I’m very proud of. It reflects, to some degree, the resiliency of this organization to go through what this organization has been through and to be able to come out of an eight-, nine-week little setback.”

A transcript of the earnings call in PDF format can be downloaded from the link below.